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Terms of Service

Last Updated: September 22nd, 2025

By continuing to use our Service after this date, you accept these updated Terms of Service

Please read these Terms of Service ("Terms") carefully before using the DealJoy.AI service operated by WithJoy.AI Inc. ("Company," "We," "Us," or "Our").

1. Acknowledgment and Agreement

These are the Terms governing the use of the DealJoy.AI service and the agreement that operates between You and the Company. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your use of the Service is also conditioned on Your acceptance of our Privacy Policy. Please read it carefully before using Our Service.

2. Definitions

For the purposes of these Terms of Service:

  • Company refers to WithJoy.AI Inc., the parent company of DealJoy.AI.

  • Service refers to the DealJoy.AI website, platform, application programming interfaces (APIs), and related services.

  • Website refers to the DealJoy.AI website, accessible from https://dealjoy.ai and/or https://withjoy.ai and any related subdomains of these website(s).

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is using the Service.

  • User Content means any data, contact lists, email content, text, images, or other materials that You upload, submit, or transmit to the Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.

3. User Accounts

When You create an account with Us, You must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password. You agree to notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

4. Fees, Payment, and Subscriptions

Subscriptions: The Service is billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the Subscription plan you select. Subscriptions will automatically renew under the same conditions unless canceled by You or the Company.

Payment: A valid payment method, such as a credit card, is required to process the payment for your Subscription. You shall provide the Company with accurate and complete billing information. By submitting such payment information, you automatically authorize the Company to charge all Subscription fees incurred through your account.

Fee Changes: The Company, in its sole discretion, may modify the Subscription fees at any time. Any fee change will become effective at the end of the then-current billing cycle. We will provide you with reasonable prior notice of any change in fees to give you an opportunity to terminate your Subscription before such change becomes effective.

No Refunds: Paid Subscription fees are non-refundable, except when required by law.

5. Prohibitions on Competitive Use and Reverse Engineering

5.1. Purpose Limitation. The Service is provided solely for Your legitimate internal business purpose of conducting marketing, customer relationship management, sales communications, and related business activities in accordance with these Terms.

5.2. Prohibited Competitive Activity. Using the Service for any form of competitive analysis, research, or intelligence gathering is a material breach of these Terms. Prohibited activities include, but are not limited to: (a) Accessing or using the Service to benchmark, analyze, or monitor its availability, performance, or functionality. (b) Decompiling, reverse engineering, disassembling, or otherwise attempting to discover the source code, object code, or underlying structure and algorithms of the Service. (c) Building, designing, or developing a competitive product or service, or a product using ideas, features, functions, or graphics substantially similar to those of the Service. (d) Copying any ideas, features, functions, or graphics of the Service.

5.3. Representation Against Agency. By creating an account and using the Service, You represent and warrant that You are not acting as an agent for, under the direction of, or for the financial or strategic benefit of any Competitor (as defined in Section 5.4). A breach of this representation is considered a material breach of these Terms.

5.4. Definition of a Competitor. For the purposes of this section, a "Competitor" is defined as any entity, and its employees, agents, and affiliates, that offers or is in the process of developing: (a) A service that directly competes with DealJoy.AI. (b) A service in the field of AI-powered communication, marketing, or sales automation, regardless of the target industry or vertical.

5.5. Liquidated Damages for Breach. You acknowledge that a breach of the prohibitions in this Section 5 will cause irreparable harm and substantial damages to the Company. Therefore, You agree that if You breach Section 5.2 or Section 5.3, and are found to be a Competitor (or an agent thereof), You will pay the Company liquidated damages in the amount of seven hundred and fifty thousand U.S. dollars ($750,000 USD). This amount is a reasonable and genuine pre-estimate of the damages the Company would suffer, not a penalty, considering the Company's proprietary technology, R&D costs, and business trajectory. This provision does not waive any other right or remedy the Company may have.

5.6. Injunctive Relief. Notwithstanding the liquidated damages clause, You agree that any breach of this Section will entitle the Company to seek immediate injunctive relief from a court of competent jurisdiction to halt the prohibited activity, without the necessity of posting a bond or proving actual damages.

6. Acceptable Use of the Service

Your Responsibilities: You are solely responsible for Your User Content and your use of the Service. You, not the Company, are deemed the "sender" of all emails dispatched via the Service.

Compliance with Laws: You must comply with all applicable laws and regulations, including, but not limited to, the CAN-SPAM Act, GDPR, Canada's Anti-Spam Legislation (CASL), and any other local or international data privacy and electronic communication laws. You represent and warrant that you have a lawful basis (e.g., consent, legitimate interest) to contact every individual in your uploaded lists.

Prohibited Content: You may not use the Service to send spam, fraudulent offers, phishing attempts, malware, or any content that is unlawful, defamatory, discriminatory, or harassing. We reserve the right to suspend or terminate accounts that generate excessive bounces, spam complaints, or abuse reports.

AI-Generated Content: The Service may use artificial intelligence to generate or suggest email content. You acknowledge that AI-generated content may contain errors or inaccuracies. You are solely responsible for reviewing and approving content before it is sent and assume full liability for the final message. The Company provides such content on an "AS IS" basis and makes no warranty that it is accurate, complete, or lawful.

7. User Content

You retain ownership of all of Your User Content. However, by providing User Content to the Service, You grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, format, and distribute such User Content solely for the purpose of providing and improving the Service. We will handle all User Content in accordance with our Privacy Policy.

8. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

9. Termination

We may terminate or suspend Your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms. Upon termination, Your right to use the Service will cease immediately.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever. The entire liability of the Company under any provision of these Terms shall be limited to the amount actually paid by You through the Service in the twelve (12) months preceding the event giving rise to the claim, or 100 USD if You haven't purchased anything.

11. "AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" without warranty of any kind. The Company expressly disclaims all warranties, whether express, implied, statutory or otherwise, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

12. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Washington, United States, without regard to its conflict of law provisions. If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

13. General Provisions

  • Severability and Waiver: If any provision of these Terms is held to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

  • Changes to These Terms: We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. For material revisions, we will make reasonable efforts to provide at least 30 days' notice. By continuing to use our Service after revisions become effective, You agree to be bound by the revised terms.

  • Third-Party Services: Our Service may integrate with or contain links to third-party websites or services (e.g., Microsoft Clarity). We are not responsible for the practices of these third parties. We partner with Microsoft Clarity and Microsoft Advertising; for more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

14. Contact Us

If you have any questions about these Terms, You can contact us:

  • By email: support@withjoy.ai